Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
THE INFORMATION WE COLLECT
Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.
We receive and store any personally identifiable information you enter on the website, whenever you shop with Neugen Labs-online, through our catalogs, or in our stores, or information you give us in any other way, such as by subscribing to our catalogs ,email, or mobile messaging. For example, we may collect the following personally identification information such as,
Your name, address, telephone number, mobile telephone number, driving license number, birth date, and email address. If you use a credit or debit card we will also include your account number.
If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use
When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for various purposes, including:
- To complete your purchase transactions
- To provide the service you requested
- To send you our Catalogs and other offerings by mail
- To identify your product and service preferences, so use can notify you of neu› or additional products, services, and promotions that might be of interest to you.
- To notify you of product recalls or provide other information concerning products you have purchased
- To improve our merchandise selections, customer service and overall shopping experience
COOKIES, WEB BEACONS AND HOW WE USE THEM
A “cookie” is a small data file stored by your Web browser on your computer or mobile device (hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer or mobile device to a website.
You can of course, disable cookies and web beacons on your computer by indicating in the preferences or options menu in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information communications to you.
ONLINE ACCOUNT REGISTRATION
To make online shopping faster and easier, you may register on Neugen Labs website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use .Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information
If you are using a public computer, we strongly encourage you to LOGOUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Neugen Labs or its affiliates you can click ot the “Unsubscribe” link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
We will be happy to provide additional information or answer any questions.
Please mail at ;email@example.com
#10I SHANTI NEKETAN
SHANTI NAGAR, BANGALORE 560027 KARNATAKA INDIA